As part of the Patients Rights Week of the health and social services network, which will take place from November 9 to 15, 2021, the Integrated Health and Social Services Center (CISSS) des Laurentides released a statement to underline the commitment and work of all the volunteers and resource persons who make up these committees.
The CISSS des Laurentides has 11 user committees and 15 residents’ committees whose mandate consists in particular of defending the rights and interests of patients.
“In this second year of the COVID-19 pandemic, most of our committees have remained active and concerned about their role with patients of the CISSS des Laurentides. For 18 months, these committees have shown initiative, adaptation and resilience to deploy new means of being at the heart of the actions of the CISSS des Laurentides. On behalf of our establishment and all the users in our region, I would like to thank all these volunteers for their civic commitment,” declared Ms. Rosemonde Landry, President and CEO.
The CISSS des Laurentides emphasizes that the mission of the committees is to inform patients of their rights and obligations, to promote the improvement of the quality of the living conditions of patients and to assess their degree of satisfaction with regard to services. They are the defenders of the rights and collective interests of patients and can offer support and assistance to them in their dealings with the CISSS des Laurentides, including when they wish to file a complaint.
To highlight the 2021 edition of Patients Rights Week, The CISSS des Laurentides is inviting everyone to visit the Patients’ Committees page on the CISSS des Laurentides website (www.santelaurentides.gouv.qc.ca) to learn more about the different committees and the residents’ committees of the region, their mission and their activities.